DELIVERY:

PRISM ships internationally , including the following locations:

PRISM offers 14 day returns (return shipping is at the customer's cost). However the exchange shipment is free. To find out more, please click here.

REFUNDS & EXCHANGES:

Can be accepted within 14 days after delivery, provided the items are in perfect condition, unworn & undamaged. Swimwear must have all labels and hygiene strip in tact. Please note sale items can be refunded or exchanged.

Please send items back by ‘Special Delivery’ or by any other recorded method, with a receipt obtained from the Post office or Courier used, as we will not be held responsible for any items lost during transit. Postage costs will not be refunded on refunded or exchanged items.

Returns from outside of the EU must be invoiced as "RETURNED GOODS - OF NO COMMERCIAL VALUE" to prevent them being held at UK Customs. Any customs charges incurred are payable by the customer.

In An Unlikely Event of a Fault, the item(s) will be refunded, exchanged, or replaced as soon as possible. Items not ‘cared-for’ in the correct method will not be considered a fault. Please send items back by ‘Special Delivery’ or by any other recorded method, with a receipt obtained from the Post office or Courier used, as we will not be held responsible for any items lost during transit. Postage costs will be fully refunded on faulty items.